Charley Crockett

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
**Français à suivre / French to follow ** MUST BE 19+ TO ATTEND. Doors open at 7PM. Hard Rock LIVE is located within Hard Rock Casino Ottawa. Must be 19+ to attend. Valid photo ID required. All sales final. This is a fully seated event. All tickets grant entry and reserved seating. All wheelchair areas are located within Sections 101, 102, & 103. Hard Rock LIVE is a Smoke-Free venue. DOIT AVOIR 19 ANS OU PLUS POUR ASSISTER. Les portes ouvrent à 19 h. Hard Rock LIVE est situé à l'intérieur du Hard Rock Casino Ottawa. Vous devez avoir 19 ans ou plus pour y assister. Une pièce d'identité avec photo valide est requise. Toutes les ventes sont finales Il s'agit d'un événement entièrement assis. Tous les billets donnent droit à l'entrée et à une place réservée. Toutes les zones accessibles en fauteuil roulant se trouvent dans les sections 101, 102 et 103. Hard Rock LIVE est un lieu sans fumée.

- Main Casino: (613) 800-7678
- Reservations: (613) 800-7679
- Guest Services: 1-877-437-2602

- Located at main casino entrance
- Valid government-issued photo ID required
- Open during regular casino hours
- Tickets can be picked up 1 hour before event start time

- Free Parking Lot
- Well-lit and secure
- Designated accessible parking spaces
- Complimentary valet parking for club members
- Parking available 24/7

- Wheelchair accessible gaming areas
- Lowered gaming tables available
- Accessible restrooms
- Elevator access to all levels
- Staff trained to assist guests with disabilities

- 19+ years of age required
- Valid government photo ID mandatory
- No outside food or drinks
- Dress code: Casual but neat
- No recording devices on gaming floor
- No sleeveless shirts or athletic wear

- No persons under 19 allowed
- No children permitted in casino area
- No childcare services available
- Minors cannot enter gaming floors or restaurants during casino hours