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Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

(504) 274-4870

Tickets held for Will Call may be picked up as early as 1 hour before event at the Orpheum Box Office. The customer must present ID.

There are multiple paid parking garages and surface lots available in the immediate vicinity of the Orpheum Theater.

- Wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- Assistive listening devices provided
- Service animal friendly

- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Age restrictions may apply for certain shows
- Electronic devices must be silenced

Everyone must have a ticket to enter. Age restrictions vary per show.