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- Main Box Office: (704) 372-1000
- Venue Administrative Office: (704) 335-2933

- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Can be retrieved by original purchaser or authorized representative

- On-site parking available
- Parking fees vary by event
- Handicap parking designated near main entrance
- Street and nearby lot parking options
- Recommended to arrive 45-60 minutes early

- Wheelchair accessible seating
- Companion seats available
- Located on multiple levels
- Assistance available for patrons with disabilities
- Advance reservation recommended

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Photography/recording typically prohibited during performances
- Must have valid ticket for entry

- Children under 3 typically not admitted
- Age restrictions vary by event
- Some shows may require all attendees to have a ticket
- Parental discretion advised for mature content events