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- Main Office: (510) 465-6400
- Box Office: (510) 465-6800

- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets held under purchasing name

- On-street metered parking available
- Several nearby public parking garages
- Walking distance from 12th Street Oakland City Center BART station
- Some street parking free after 6pm

- Wheelchair accessible seating on multiple levels
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- Elevator access to all levels

- No outside food or beverages
- No recording devices during performances
- Cell phones must be silenced
- Business casual attire recommended
- Late seating during appropriate breaks

- Children 5 and under generally not permitted
- Age recommendations vary by specific performance
- Children must have own ticket
- Booster seats available upon request