- Main Box Office: (585) 258-0400
- For general inquiries and ticket information, call during business hours
- Reservations and group sales available by phone
- Will-call window located at main box office
- Arrive 30 minutes early for event entry
- Valid photo ID required for pickup
- Tickets typically available day of event
- Ask about advance will-call options when purchasing
- Street parking available in downtown Rochester
- Limited on-site parking
- Multiple public parking lots nearby
- Parking garage options within walking distance
- Recommend arriving early for convenient parking
- Wheelchair accessible seating available
- Accessible entrances and restrooms
- Companion seating options
- Elevator access to all levels
- Contact box office in advance to arrange accessible accommodations
- Valid ID required for entry
- No outside food or beverages permitted
- No recording or photography during performances
- Respect venue policies regarding bag checks
- Arrive early to avoid delays
- Follow staff instructions for safety procedures
- Age restrictions vary by event and performer
- Some events are all-ages, others have age minimums
- Children under specific ages may require tickets
- Contact venue for specific event age policies
- Parental supervision required for minors
- Check individual event details for child policies
