- Main Theatre Box Office: +81 3-5352-9999
- Ticket Information Line: +81 3-5352-9998
- Located at main theatre entrance
- Advance ticket reservation required
- Valid photo ID necessary for ticket pickup
- Pickup available 30 minutes before performance start time
- Limited on-site parking available
- Nearby public parking structures in Shibuya district
- Recommended to use public transportation
- Closest stations: Shibuya Station, Hatsudai Station
- Wheelchair accessible sections available
- Companion seats adjacent to accessible spaces
- Advanced reservation recommended
- Elevator access to all levels
- No outside food or drinks
- Photography/recording strictly prohibited
- No late entry during performances
- Mobile phones must be silenced
- Age restrictions may apply depending on performance
- Children under 6 generally not permitted
- Recommended ages vary by performance type
- Child ticket rates available for select shows
- Booster seats available upon request