Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Caesars Palace Box Office: (702) 731-7110
- Venue Direct Line: (702) 473-5100
- Located at main Caesars Palace Box Office
- Valid government-issued photo ID required for pickup
- Arrive minimum 60 minutes before event start time
- Can transfer tickets to another person with proper identification
- Complimentary self-parking for Caesars Palace guests
- Valet parking available for a fee
- Multiple parking structures on-site
- Validated parking for event ticket holders
- ADA compliant venue
- Wheelchair accessible seating areas
- Companion seats available
- Assistive listening devices upon request
- No outside food or beverages
- Digital photography typically prohibited during performances
- Age restrictions may apply depending on event
- Security screening mandatory
- Business casual attire recommended
- Age limits vary by specific performance
- Children under 5 generally not permitted
- Some family-friendly shows have different guidelines
- Minors must be accompanied by adult
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