Acoustic Jam

- Main Box Office: (859) 233-3535
- Hours: Monday-Friday 10:00 AM - 5:00 PM
- For emergencies or after-hours inquiries, check the website for additional contacts

- Will Call window located at the main box office
- Hours: Monday-Friday 10:00 AM - 5:00 PM
- Day of performance: Opens 2 hours before showtime
- Valid photo ID required for pickup
- Tickets held under customer's name

- On-site parking available in nearby municipal lots
- Street parking available in downtown Lexington area
- Handicap accessible parking available (with valid permit)
- Recommended: Arrive early for prime parking locations during major events
- Several paid parking garages within walking distance

- ADA compliant seating available throughout the theater
- Wheelchair accessible spaces in orchestra and balcony levels
- Companion seating available
- Accessible restrooms on premises
- Elevator access to upper levels
- Advanced notice recommended for accessibility needs: (859) 233-3535

- Doors open 30 minutes before performance start time
- Late seating at discretion of management
- No outside food or beverages permitted
- Professional venue conduct expected
- Mobile devices should be silenced during performances
- Photography and recording typically prohibited unless authorized
- Dress code: Business casual to formal recommended (varies by event type)

- Children under 3 years: Typically not permitted in theater
- Children 3 and older: Standard ticket required
- Booster seats may be requested for younger children
- Adult supervision required at all times
- Family-friendly performances may have different policies
- Some productions have age restrictions due to content
- Contact box office for specific event recommendations for children