Emerald Storm

- Main Box Office: +44 (0)1253 290190
- Customer Service Hours: Monday to Saturday, 10:00 AM - 6:00 PM
- For group bookings and inquiries, call during business hours

- Will call tickets available for collection
- Collect tickets from box office up to 30 minutes before performance
- Valid ID and booking reference required
- Advance notice recommended for group will call pickups
- Contact box office for specific collection arrangements

- Limited on-street parking in the surrounding area
- Central Blackpool location with nearby public car parks
- Promenade car parks within walking distance
- Public transport (tram and bus services) readily accessible
- Recommend arriving early for peak event times
- Accessible parking spaces available (pre-booking advised)

- Wheelchair accessible spaces throughout the auditorium
- Disabled access via main entrance with level access
- Accessible toilet facilities available
- Guide dogs welcome
- Companion seating for registered carers
- Audio description and induction loop systems available
- Contact box office in advance for specific accessibility requirements

- Doors close approximately 5 minutes after start time; latecomers may not be admitted
- Professional dress code recommended for most events; smart casual acceptable
- Photography and recording prohibited unless explicitly permitted
- Mobile phones should be switched off or silent during performances
- Outside food and drink typically not permitted; licensed bar available
- Tickets are non-refundable except in case of cancellation

- Children under 16 often require supervision by an adult (21+)
- Age restrictions vary by event; check specific performance details
- Babes in arms not recommended for most performances
- Children's matinee performances occasionally available
- Family-friendly shows may have relaxed age restrictions
- Confirm suitability and any age restrictions with box office before booking