aespa

A handling fee of 2€ applies pero order. Minors under 16 years of age may only enter the venue if accompanied by a parent, legal guardian, or an authorized responsible adult with a ticket in the same section. It is mandatory to complete the access form for minors, through which a QR code will be obtained and must be shown at the entrance on the day of the concert. Access form for children under 16 years *All attendees must have a ticket, regardless of their age. Mobile Tickets This is an exclusively Mobile Tickets event. This means there are no PDF or paper tickets available. Your phone is your ticket! Your tickets will be scanned directly from your Ticketmaster app on your mobile phone. Find out more about Mobile Tickets here Delayed generation: Tickets will not be available in your Ticketmaster account until 1 month before the event. If you want to purchase Reduced Mobility Tickets, you can order them on the telephone (+34) 930 497 500

- Main reception: +34 932 91 90 00
- Ticket information: +34 932 91 90 10

- Located at main entrance box office
- Identification required for ticket pickup
- Available 1 hour before event start time
- Bring confirmation email/ID

- On-site parking available
- Capacity for approximately 500 vehicles
- Wheelchair accessible parking spaces
- Rates: €10-15 per event
- Valet parking services for some events

- Designated wheelchair spaces on ground level
- Companion seating adjacent to wheelchair areas
- Elevator access to all levels
- Clear signage for accessible routes
- Staff assistance available upon request

- No outside food or drinks
- No professional cameras without media credentials
- Age restrictions may apply depending on event
- Security screening at entrance
- No smoking inside venue

- Children under 3 typically free
- Children 3-12 usually require child ticket
- Parental supervision mandatory
- Some events may have specific age recommendations
- Booster seats available for young children