Ala'ala and Juyá

- Main line: +57 (1) 3381000
- Box office: +57 (1) 3381010
- Administrative office: +57 (1) 3381030
- For inquiries, call during business hours (Monday-Friday, 9:00 AM - 6:00 PM)

- Tickets available for pickup at the main box office
- Location: Ground floor of Teatro Cafam
- Hours: Monday-Friday 9:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- Bring valid ID and reservation confirmation
- Pickup recommended at least 30 minutes before performance

- Limited on-site parking available in venue lot
- Street parking available in surrounding area (metered zones apply)
- Nearby parking lots within 2-3 blocks
- Recommend arriving early for events to secure parking
- Public transportation (Transmilenio, bus lines) accessible to the location

- Wheelchair accessible seating available in select areas
- Accessible restrooms on premises
- Elevator access to different theater levels
- Reserved parking spaces for people with disabilities
- Advance notice recommended for accessibility needs
- Contact box office at least 48 hours prior for specific accommodations

- Doors open 30 minutes before performance start time
- Late entry may be restricted during performances
- Photography and recording strictly prohibited unless authorized
- Respect audience conduct policies and theater staff instructions
- Bags and large items subject to security inspection
- Mobile phones must be silenced during performances
- No food or beverages from outside permitted (cafe available on premises)

- Children must have valid tickets; lap children typically not permitted
- Age restrictions vary by performance type (theater, dance, concerts)
- Parental guidance recommended for mature content performances
- Special children's programming and matinee shows available
- Children under 6 generally not recommended for full-length productions
- Contact venue for specific age policies for particular performances