- +49 (0) 391 5407-0
- Main event hotline: +49 (0) 391 5407-100
- Located at main entrance box office
- Valid photo ID required
- Ticket pickup available 60-90 minutes before event
- Advance reservation recommended
- On-site parking available
- Dedicated parking lot with approximately 500 spaces
- Wheelchair-accessible parking near main entrance
- Parking fees typically range from €3-5
- Public transportation connections nearby
- Designated wheelchair spaces
- Companion seats adjacent to accessible areas
- Elevator access to multiple levels
- Clear sightlines for wheelchair users
- Advanced booking for accessible seating recommended
- No outside food or beverages
- No professional cameras without permission
- Age restrictions may apply depending on event
- Security checks at entrance
- No smoking inside venue
- Children under 6 typically not admitted
- Age limits vary by event type
- Children must have valid ticket
- Accompanying adult required for minors
- Some family-friendly events have specific child pricing