- Main Box Office: +52 55 5555-0000
- Administrative Office: +52 55 5555-0001
- Located at main entrance box office
- Valid government-issued ID required for pickup
- Tickets must be claimed at least 30 minutes before performance start time
- Limited on-site parking available
- Nearby public parking lots within 2 blocks
- Street parking with metered zones
- Recommended to arrive early for parking
- Wheelchair accessible spaces
- Designated companion seating
- Elevator access to all levels
- Assisted listening devices available
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during performance intermission only
- Children 5 and older permitted
- Recommended age depends on performance content
- Children under 5 not admitted to evening shows
- Matinee performances more family-friendly
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