Melrose Avenue

- Main Box Office: (202) 397-7328
- Guest Services: (202) 397-7328
- Hours: Monday-Friday 10:00 AM - 6:00 PM
- Saturday-Sunday: Event dependent
- For event-specific inquiries, contact during box office hours

- Location: Main Box Office entrance
- Hours: Open 2 hours before event start time
- Requirements: Photo ID and confirmation number/order receipt
- Print-at-home tickets available for many events
- Advanced notice recommended for large group pickups
- Hold period: Typically until 30 minutes before showtime

- On-site: Limited parking available
- Preferred Parking: Premium lot adjacent to venue
- Street Parking: Available in surrounding area (meter and permit zones)
- Validation: Check event details for parking validation options
- Handicap Accessible: Designated accessible parking spaces available
- Public Transportation: Metro (WMATA) accessible nearby; check routes

- ADA Compliant: Full accessibility throughout venue
- Wheelchair Spaces: Available in multiple locations
- Transfer Seats: Provided for those unable to use wheelchair spaces
- Accessible Restrooms: Located throughout facility
- Elevators: Available for multi-level access
- Service Animals: Welcome; advance notice appreciated
- Companion Seating: Provided with accessible tickets
- Contact venue in advance for specific accommodation needs

- Valid ID required for entry
- No outside food or beverages
- Professional cameras and recording equipment prohibited
- Bags subject to security screening
- Venue reserves right to deny entry for disruptive behavior
- Doors typically open 30-45 minutes before event start
- No re-entry once you exit the venue
- Prohibited items: weapons, illegal substances, hazardous materials

- Age restrictions vary by event type and content rating
- Children under 3: Check individual event policies (may be free or restricted)
- All children require ticket: Confirm with box office for exceptions
- Unattended minors: Not permitted; adult supervision required
- Infants: Lap seating available; check event-specific policy
- Parental Guidance: Review event ratings before purchase
- Family-friendly events: Advertised separately on schedule
- Stroller policy: Generally not permitted in seating areas during events