- Main: +49 30 29 36 51 100
- For general inquiries and event information, call during business hours (typically 10:00 - 18:00, Monday-Friday)
- For urgent matters, contact via phone or email
- Tickets available for pickup at venue box office
- Must present confirmation or booking reference
- Arrive 30-45 minutes before event start time
- Photo ID may be required
- On-site parking: Limited
- Street parking available in surrounding area
- Public parking garage nearby (Friedrichstrasse area)
- Recommended: Use public transportation (U-Bahn/S-Bahn)
- Bicycle parking available on venue grounds
- Wheelchair accessible areas available
- Accessible restrooms on-site
- Accessible entrance to main event spaces
- Reserved seating for guests with mobility restrictions
- Contact venue in advance to arrange accommodations
- Companion seating available
- Events are 18+ or as specified per event
- No outside alcohol or food (exceptions may apply)
- Photography/recording prohibited unless explicitly permitted
- Smoking restricted to designated outdoor areas only
- Respect venue policies and other guests
- Arrive 15-30 minutes before scheduled start
- Bags subject to security checks
- Age restrictions vary by event type (concerts, club nights typically 18+)
- Some daytime events and cultural programs may permit children
- Children under 12 may require adult supervision
- Check specific event details for age requirements
- Baby changing facilities available
- Contact venue for family-friendly event information