- Main Venue: (469) 206-5000
- For ticket inquiries and event information, call the main line
- Best contact hours: Monday-Friday, 10:00 AM - 6:00 PM CST
- Will-call window located at Legacy Hall main entrance
- Hours: Available 1 hour before event start time
- Photo ID required for ticket pickup
- Tickets held under name of purchaser
- Online tickets can be printed or mobile entry available
- Free parking available in Legacy Hall parking lots
- Ample surface parking on-site
- Accessible parking spaces available near venue entrance
- Valet parking may be available for special events (fees apply)
- Street parking also available in surrounding areas
- Wheelchair accessible seating throughout venue
- Accessible restrooms on-site
- Elevator access to all levels
- Companion seating available adjacent to wheelchair spaces
- Service animals welcome
- Contact venue in advance for specific accessibility needs
- Valid ID required for entry
- Doors typically open 30 minutes before event start
- Outside food and beverages generally not permitted
- Professional recording devices may be restricted
- Venue policies subject to change based on event type
- See event-specific policies for bag policies and prohibited items
- Children welcome at most events
- Age restrictions apply to some events (21+ or 18+)
- Children under 2 may be free or require ticketing depending on event
- Check individual event details for age-appropriate guidelines
- Stroller parking available in venue
- Family-friendly seating options may be designated for certain events