- Main Venue: +66 2 751 7000
- Ticketing Inquiries: +66 2 751 7111
- Customer Service: +66 2 751 7000 ext. 1
- For event-specific information, contact the event organizer directly

- Will-call window located at Main Ticketing Counter
- Operating hours: Typically 2 hours before event start until event conclusion
- Bring valid ID for ticket collection
- Tickets available under name provided at booking
- Arrive 30-45 minutes before event start time
- Group pickups welcome with proper documentation

- On-site parking available at IMPACT Exhibition Center
- Multiple parking levels for vehicles
- Parking fees: Approximately 20-40 THB per hour
- Valet parking services available
- Motorcycle parking area available
- EV charging stations available
- Early arrival recommended during peak events

- Wheelchair accessible seating available in designated areas
- Accessible restroom facilities provided
- Accessible parking spaces near venue entrances
- Elevator access throughout venue
- Companion seating available with tickets
- Assistance available upon request
- Advance booking recommended for accessibility accommodations

- Valid ticket required for entry
- No outside food and beverages (exceptions for babies/medical supplies)
- Photography/recording rules depend on event organizer
- Age restrictions apply based on event type
- Prohibited items: weapons, hazardous materials, large bags
- Smoking restricted to designated areas only
- Dress code may apply depending on event
- Venue staff instructions must be followed

- Children welcome, age restrictions vary by event type
- Infants under 2 years typically free (no seat required)
- Children 2-12 years: Check with organizer for pricing
- Parental supervision required at all times
- Family restroom facilities available
- Stroller storage may be limited; check with venue
- Some events may have minimum age restrictions
- Child safety briefing provided by staff at entry

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