- Main venue line: +48 68 325 20 00
- For booking inquiries: Contact through official website or local sports office
- Hours for phone inquiries: Monday-Friday 9:00 AM - 5:00 PM

- Will-call available at main entrance
- Hours: 30 minutes before event start until event begins
- Bring valid photo identification
- Collect tickets under name provided at purchase
- Advance reservation recommended for group tickets

- On-site parking available
- Limited spaces - arrive early for events
- Free parking for venue visitors
- Accessible parking spaces designated for disabled visitors
- Additional street parking nearby

- Wheelchair accessible areas available
- Designated seating for mobility-impaired visitors
- Accessible restroom facilities provided
- Elevator access to all levels
- Companion seating available
- Advance notification recommended for special accessibility needs

- No outside food/beverages permitted
- Prohibited items: weapons, hazardous materials, professional recording equipment
- Respectful conduct required during events
- Follow staff instructions and facility rules
- Mobile phones on silent during performances
- Arrive 15-20 minutes early for events
- Assigned or general admission seating per event type

- Children under 16 years typically require adult supervision
- Infants may require separate ticketing depending on event
- Age restrictions vary by event type - verify before purchase
- Special family rates often available
- Children's activities and events scheduled regularly
- Parental responsibility for child behavior during events

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