Event Ended
- Main Box Office: +49 (0)40 3576 6000
- Customer Service: +49 (0)40 3576 6001
- General Inquiries: +49 (0)40 3576 6000
- Tickets available for pickup at venue box office
- Valid ID required for will-call collection
- Pickup available from 2 hours before event start
- Alternative: Print-at-home or mobile tickets recommended
- Contact box office in advance for special arrangements
- On-site Parking: Limited parking available in underground garage (PayPal and card payment)
- Rates: Approximately €3-4 per hour (subject to change)
- Alternative: Park & Ride facilities nearby with public transport connections
- Public Transport: U-Bahn (U1, U2, U4) Schlump station within walking distance
- Street Parking: Available in surrounding Bahrenfeld area
- Wheelchair Spaces: Designated accessible seating areas throughout arena
- Companion Seating: Companion seats available adjacent to wheelchair spaces
- Accessible Restrooms: Modern accessible facilities on multiple levels
- Elevators: Available for upper level access
- Accessible Parking: Reserved spaces near main entrance
- Pre-booking: Advance notice recommended for accessible seating
- Age Restrictions: Vary by event type; check specific event details
- Bag Policy: Small bags permitted; large bags may be subject to search
- Camera/Recording: Personal photography typically allowed; professional equipment and recording prohibited
- Re-entry: Not permitted without special arrangement
- Prohibited Items: Weapons, sharp objects, professional cameras, recording devices not allowed
- Venue Capacity: Approximately 13,500 (flexible depending on setup)
- Dress Code: Casual dress; varies by event type
- Age Policy: Children of all ages permitted with valid ticket
- Ticket Requirements: Children require individual tickets for assigned seating
- Lap Children: Infants under 3 years may sit on adult's lap in some sections (verify with venue)
- Child Safety: Parental supervision required at all times
- Height Restrictions: Some age-restricted events (18+ or 16+) - check event classification
- Family Areas: Family-friendly seating sections available for appropriate events
- Changing Facilities: Baby changing facilities available in restrooms
