Arcana

- Main Box Office: (716) 285-9090
- Ticket Sales Hotline: (716) 285-9091
- Administrative Office: (716) 285-9092

- Available for all ticketed events
- Identification required for pickup
- Can be collected 1 hour before event start time
- Original purchase confirmation or ID mandatory

- On-site parking lot with 250 spaces
- Parking fee: $10 per vehicle
- Disabled parking spaces near main entrance
- Street parking available on adjacent roads
- Shuttle service from remote parking areas during large events

- Wheelchair accessible seating in multiple sections
- Companion seats available
- Elevators to all levels
- Assistive listening devices provided
- Service animal friendly

- No outside food or beverages
- Photography/recording prohibited during performances
- Age restrictions may apply to specific shows
- Business casual attire recommended
- No smoking on premises
- Clear bag policy enforced

- Children under 5 not recommended for most performances
- Children 5-12 must be accompanied by adult
- Babes in arms not permitted for most evening shows
- Discounted youth tickets available for select performances
- Family-friendly matinee shows offered periodically