Arch Enemy

- Main Venue Line: (214) 748-1100
- Box Office: (214) 748-1100 ext. 1
- Guest Services: Available during business hours
- Best calling times: Tuesday-Thursday, 2-6 PM

- Location: Main entrance box office
- Hours: One hour before event start time through event start
- Required: Valid photo ID and confirmation number/email
- Pickup: Tickets held for 30 days before event
- Peak Times: Arrive 30-45 minutes early to avoid delays

- Street Parking: Available in Deep Ellum district (varies by time)
- Parking Lots: Multiple paid lots within 2-3 blocks
- Valet: Not available
- Rates: Typically $5-$10 for events
- Note: Street parking fills quickly for popular shows; arrive early

- Wheelchair Accessible: Yes, designated areas available
- Accessible Restrooms: Located on main floor
- Companion Seating: Available
- Advance Notice: Recommended for accessibility needs
- Reservations: Call (214) 748-1100 to arrange accommodations
- Level Access: Main entrance and venue floor

- Age Restrictions: 21+ after 11 PM (21+ venue most nights)
- Dress Code: Smart casual; no excessively torn clothing
- Outside Beverages: Not permitted
- Recording: No professional audio/video recording
- Smoking: Not permitted indoors
- Bag Policy: Small bags only; no large backpacks
- Re-entry: Not permitted

- Age Limits: Children under 18 require adult supervision
- All-Ages Shows: Occasional matinee or special events (check listings)
- Supervision: One adult per 2-3 children required
- ID Required: Valid photo ID for entry (ages 17 and under)
- Alcohol: Minors cannot purchase or consume beverages
- Curfew: Most shows require minors to exit by 11 PM unless special event