- Main Box Office: (786) 777-1000
- Group Sales: (786) 777-1313
- Guest Services: (786) 777-1000
- Will-call window located at main box office
- Hours: Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets must be picked up under the name on the reservation
- Allow 10-15 minutes for processing
- On-site parking garage available
- Multiple parking levels with elevator access
- Valet parking services available
- Discounted parking rates for early arrival
- ADA accessible parking spaces located near entrances
- Additional parking available at nearby lots
- Rates vary by event and date
- Wheelchair accessible seating throughout venue
- Companion seating available next to accessible sections
- Accessible restrooms on multiple levels
- Accessible entrances with elevator access
- Service animal accommodations provided
- Hearing loop and accessible listening devices available
- Reserve accessible seats in advance for best availability
- Valid ticket required for entry
- Doors typically open 1 hour before event start
- Outside food and beverages not permitted
- Professional cameras and recording devices prohibited
- Bag policy: Small bags and purses allowed; subject to inspection
- No smoking inside venue (designated outdoor areas available)
- Prohibited items: Weapons, glass containers, laser pointers
- Venue reserves right to refuse entry or remove guests
- Children of all ages permitted with valid tickets
- Infants under 2 years may be restricted in some events
- Booster seats/high chairs not provided
- Children must be supervised by responsible adult at all times
- Child ticket pricing available for select events (typically ages 2-12)
- No separate admission for infants (check specific event policies)
- Children subject to all general venue rules and policies
