Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Contact: (617) 421-9622
- Box Office: (617) 421-9622
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Electronic and paper tickets accepted
- On-site limited parking available
- Nearby parking garages within walking distance
- Street parking with metered spaces
- Rideshare drop-off/pickup zone on Lansdowne Street
- Wheelchair accessible seating available
- Companion seats adjacent to accessible spaces
- Elevators to multiple levels
- Advanced reservation recommended
- No outside food or beverages
- Bags subject to security screening
- No large backpacks or professional cameras
- Age restrictions vary by event
- Children under 2 typically free (lap seating)
- Children 3-12 require ticket for most shows
- Parental guidance recommended for explicit performances
- Some events may have specific age restrictions
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