No Refunds! No Exchanges! No Alternate PickUps! All Ages need a ticket! All tickets must be delivered by Ticketmaster Mobile or Ticketmaster Mobile Transfer functionality. Delivery of Mobile/electronic tickets by any other method will not work and we cannot assist with them. You would need to go to the place you purchased them from for assistance. Clear Bag Policy rules are in effect. Buy in advance. Limited Ticket Sales at Venue! Every ticket purchased for this show includes a digital download or CD copy B2K?s forthcoming album. Patrons who purchased online on or before February 9, 2026, will receive an email with more details about this offer on February 10, 2026. All other patrons who purchased online after February 10, 2026, will receive download 48 hours after the event. US/Canadian residents only. Offer not valid on resale tickets.
No Refunds! No Exchanges! No Alternate PickUps! All Ages need a ticket! All tickets must be delivered by Ticketmaster Mobile or Ticketmaster Mobile Transfer functionality. Delivery of Mobile/electronic tickets by any other method will not work and we cannot assist with them. You would need to go to the place you purchased them from for assistance. Clear Bag Policy rules are in effect. Buy in advance. Limited Ticket Sales at Venue! Every ticket purchased for this show includes a digital download or CD copy B2K?s forthcoming album. Patrons who purchased online on or before February 9, 2026, will receive an email with more details about this offer on February 10, 2026. All other patrons who purchased online after February 10, 2026, will receive download 48 hours after the event. US/Canadian residents only. Offer not valid on resale tickets.
Box Office Phone: (504) 587-3822 - General (504) 587-3805 - Parking
Location: Box Office (Girod Street) Ground Level How Soon: 2 hours prior to showtime. New Orleans Pelicans: 90 mins prior to tip-off. The customer must present actual credit card, picture ID, and confirmation number.
Parking is available in the Superdome and nearby parking garages. Charges vary. Superdome Parking Info: (504) 587-3805
Click Accessible link to request.
Items not allowed: NO Video cameras or Audio recorders; NO Weapons; NO Outside food, cans, or bottles; NO iPads Smoking Policy: Smoking is ONLY allowed on the North and East smoking balcony NO SMOKING is allowed in the seating areas !! Lost/Stolen Tickets: There is NO replacement for LOST tickets. Stolen ticket replacement requests MUST be accompanied by a police report
There is no age limit for events at the Arena. Children UNDER 2 years old are admitted free without occupying a seat. This may vary on some events.