Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
General Information ...703-993-3000 Group Sales...202-661-5061
- Located at main box office entrance
- Valid Photo ID required for pickup
- Opens 90 minutes before event start time
- Ticket purchaser must be present or provide authorization
All surface parking lots are free. To park in a garage will cost an hourly fee.
Accessible seating can be purchased online at ticketmaster.com or by calling the EagleBank Arena Box Office at 703-993-3035.
- No outside food or beverages
- Clear bag policy in effect
- No weapons
- No professional cameras
- Valid ticket required for entry
- No re-entry once exiting
For most events children age 2 and older must have a ticket. Some children's shows require children age 1 and older to purchase a ticket. Check the specific event for more information.