- Main Box Office: (613) 580-2700
- For inquiries, reservations, and ticket information, call during business hours
- TTY/TDD available for accessibility services
- Will-call window available at main box office
- Pick up tickets prior to performance
- Valid photo ID required for pickup
- Arrive early to avoid delays on performance day
- Tickets held under name provided at purchase
- On-site parking available in venue lot
- Accessible parking spaces designated near entrance
- Ample free parking for patrons
- Drop-off area available at main entrance
- Well-lit parking area with security presence
- Wheelchair accessible seating throughout theatre
- Designated accessible spaces with companion seating
- Accessible washrooms on-site
- Elevator access to all levels
- ASL interpretation available upon request
- Contact box office in advance for accessibility needs
- Assisted listening devices available
- Arrive 15-20 minutes before curtain time
- No flash photography during performances
- Patrons must be seated before show begins
- Late seating at discretion of management
- Alcohol sales available; valid ID required
- Professional conduct expected; disruptive patrons may be asked to leave
- No outside food or beverages permitted
- Age restrictions vary by performance type and content rating
- Children under 3 may be restricted for certain performances
- Lap seating not permitted; separate ticket required for each child
- Family-friendly performances available; check event details
- Parental guidance recommended for age-appropriate shows
- Contact venue for specific children's programming and restrictions
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