- Main Box Office: (250) 372-2266
- Administrative Office: (250) 828-3376
- Available for all performances
- Tickets can be picked up 1 hour before show time
- Valid photo ID required for pickup
- Unclaimed tickets released 15 minutes before performance start
- Free street parking available
- Designated accessible parking near theatre entrance
- City parkade within walking distance
- Limited on-site parking for performers and staff
- Wheelchair accessible spaces
- Companion seating available
- Assisted listening devices
- Ground floor entry with ramp
- Accessible restrooms
- No outside food or drinks
- Silent electronic devices
- Late seating during performance intervals
- No photography or recording during performances
- Age restrictions may apply for certain shows
- Children under 5 generally not recommended
- Babes-in-arms policy varies by performance
- Recommended age limits depend on show content
- Parental discretion advised
- Some performances offer special family-friendly pricing
