- Main Box Office: (518) 273-0038
- For general inquiries and ticket information, call during business hours
- Phone lines typically available Monday-Friday, 10 AM-6 PM
- Will-call window located at the main box office entrance
- Photo ID required to pick up tickets
- Tickets should be picked up at least 30 minutes before showtime
- Call ahead to confirm will-call arrangements for your event
- Street parking available on surrounding Troy streets
- Limited on-site parking; arrive early for events
- Nearby paid parking lots within walking distance
- Public parking garages available in downtown Troy area
- Check venue website for specific event parking recommendations
- Wheelchair accessible seating available throughout the hall
- Accessible entrance and restrooms provided
- Companion seating available near wheelchair locations
- Elevator access to multiple levels
- Contact box office in advance to reserve accessible seats
- Doors typically open 30 minutes before showtime
- No outside food or beverages permitted
- Photography and recording policies vary by event; check specific event details
- Arrive early to allow time for security screening
- Respect quiet hours and fellow patrons during performances
- Children welcome at most performances; age restrictions vary by event
- Children under 2 years old may have restricted seating or entry policies
- Check specific event listings for any age recommendations
- All attendees, including children, require a ticket for admission
- Parental discretion advised for mature content events