- General Inquiries: (704) 248-2582
- Box Office: (704) 248-2582
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Electronic ticket confirmation needed for pickup
- Free on-site parking available
- Dedicated event parking lot
- Overflow parking in adjacent Ballantyne Village areas
- Rideshare drop-off/pickup zones marked
- ADA compliant venue
- Wheelchair accessible spaces
- Companion seating available
- Ground level entry points
- Accessible restrooms
- No outside food or beverages
- No large bags or backpacks
- Professional cameras not permitted
- Must be 18+ for most events (varies by show)
- Valid government-issued ID required
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some shows may have specific age limits
- Infant/toddler policies depend on individual event guidelines
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