- Main venue: +49 5971 939-0
- Box office inquiries: +49 5971 939-100
- For event-specific questions, contact the event organizer directly
- Will-call window available during box office hours
- Bring valid photo ID and confirmation of purchase
- Tickets typically available 30 minutes before event start
- Advance notice recommended for large events
- On-site parking available in the venue parking lot
- Free parking for most events
- Limited spaces on event days; arrive early
- Public parking available in surrounding streets
- Street parking subject to local regulations
- Wheelchair accessible seating available throughout the hall
- Accessible restrooms on-site
- Elevator access to all levels
- Companion seating available
- Reserved accessible parking spaces nearby
- Contact venue in advance to arrange specific accessibility needs
- Doors typically open 30-60 minutes before event start
- Valid ticket required for entry
- Photography and recording policies vary by event
- No outside food or beverages permitted (varies by event type)
- Smoking prohibited inside the venue
- Bag checks may apply for larger events
- Arrive early to avoid queues
- Age restrictions depend on event type and content
- Children under 14 may require supervision
- Reduced ticket prices typically available for children
- Infants may attend free if held; seat required for toddlers
- Family-friendly events often have dedicated seating areas
- Check specific event details for age restrictions
- Some events are restricted to 16+ or 18+ only