Bert Kreischer

All guests are subject to the buildings security policies which include but not limited to walk-thru metal detectors and bag searches. Guests will be required to remove hats and empty pockets of all items prior to scanning. Re-entry is not permitted. Patrons who exit the venue for any reason will not be allowed to re-enter the facility. Only bags meeting these criteria are allowed: Purses no bigger than 8.5 X 11 and clear plastic bags no larger than 12 x 6 x 12. All items/contents must be clearly visible and identifiable for Security. Diaper bags and bags carrying medically necessary items will be allowed after inspection. No refunds or exchanges.

- Main Information: (815) 968-5222
- Box Office: (815) 986-8787

- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be held up to 1 hour before event

- On-site parking lot available
- Street parking in surrounding downtown area
- Handicap parking spaces near main entrance
- Parking fees may vary by event

- Wheelchair accessible seating locations
- Companion seats adjacent to wheelchair spaces
- Elevator access to different levels
- ADA compliant facilities

- No outside food or beverages
- No professional cameras without permission
- Age restrictions may apply depending on event
- No weapons or illegal substances permitted

- Children under 2 typically free with paying adult
- Some events may have specific age requirements
- Children must have ticket for seat
- Parental discretion advised for mature content events