- Main Box Office: (540) 853-5483
- Venue General Information: (540) 853-5900

- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be claimed by original purchaser or authorized representative

- On-site parking available
- Standard parking fee: $10-$15 per vehicle
- Handicap parking near main entrance
- Shuttle services for large events
- Street parking also available in surrounding area

- Wheelchair accessible seating sections
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- ADA compliant restrooms
- Assistive listening devices available

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Must have valid ticket for entry
- No re-entry policy
- Professional camera/recording equipment prohibited

- Children under 2 typically free (must sit on parent's lap)
- Children 3+ require full-price ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events

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* Not inclusive of taxes and fees
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