- Main reception: (540) 853-5483
- Event booking: (540) 853-5440
- Located at main entrance box office
- Ticket holders must present valid photo ID
- Tickets can be retrieved 1 hour before event start time
- Online pre-purchase recommended for faster pickup
- Dedicated venue parking lot
- Handicap parking available near main entrance
- Standard parking fee: $5-$10 depending on event
- Some street parking in surrounding area
- Wheelchair accessible spaces throughout venue
- Companion seating available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or beverages
- No professional cameras without media credentials
- Bags subject to search
- Appropriate casual attire required
- No smoking inside facility
- Children under 3 typically not recommended for most events
- Children 3-12 must be accompanied by adult
- Some events may have specific age restrictions
- Booster seats available upon request