Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Contact: (309) 679-9990
- Box Office: (309) 679-9990
- Located at main entrance
- Valid Photo ID required
- Pickup available 1 hour before event start
- Electronic ticket verification
- Free street parking available
- Nearby public parking lots within 2-3 blocks
- Limited on-site parking
- Rideshare drop-off recommended
- ADA compliant venue
- Wheelchair accessible areas
- Companion seating available
- Reserved spaces near main entrance
- Advanced notice appreciated for special accommodations
- No outside food or beverages
- No large bags or backpacks
- Valid ID required for age-restricted events
- No re-entry policy
- Professional cameras and recording devices prohibited
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some shows 18+ or 21+
- Check specific event details for age guidelines
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