BIGSOUND Festival

- Main Information: +34 902 100 031
- General Inquiries: +34 963 974 900
- Operating hours for phone: Monday to Sunday, 9:00 AM to 7:00 PM

- Tickets can be purchased online in advance and picked up at venue entrance
- Print-at-home digital tickets available
- Same-day tickets available at box offices (subject to availability)
- Group reservations require advance booking (minimum 10 people)
- Recommended to book online for faster entry

- On-site parking available in dedicated lots
- Fee: approximately €2-3 per hour
- Subscription parking for frequent visitors available
- Maximum capacity: varies by lot
- Accessible parking spaces for disabled visitors near entrances
- Alternative: Public parking in surrounding area
- Public transportation: Metro Line 5 provides direct access

- Wheelchair accessible throughout most attractions
- Reserved seating areas in theaters and cinemas
- Accessible restroom facilities available
- Elevator access to different levels
- Accessible viewing platforms at suitable heights
- Service animals permitted
- Free admission for accompanying caregiver (with valid documentation)
- Advance notice recommended for specific accessibility needs

- No large bags or backpacks in certain attractions (secure storage available)
- Photography permitted in most areas (no flash in dark attractions)
- Smoking prohibited inside all buildings
- Running and excessive noise not permitted
- Respect barriers and closed area signs
- Arrive at least 15 minutes before scheduled entry time
- Valid ID recommended for ticket verification
- Follow staff instructions at all times

- Children under 3: Free admission to most attractions
- Children 3-11: Reduced rates available
- Infants can use strollers (some attractions have restricted areas)
- Supervision required: minimum one adult per 3 children
- Age restrictions on certain interactive exhibits
- Family group packages available
- Children's activities and educational programs offered
- High chairs and baby facilities available in cafeteria areas