- +49 (0)711 2155-0
- General information line
- Booking support: +49 (0)711 2155-220
- Located at main entrance
- Identification required for ticket pickup
- Open 1.5 hours before performance start
- Maximum 30-minute hold on unclaimed tickets
- Underground parking garage adjacent to venue
- Street parking available nearby
- Disabled parking spaces at entrance
- Parking rates: €3-5 per hour
- Public parking structures within 5-minute walk
- Wheelchair accessible spaces
- Companion seats available
- Elevator access to all levels
- Advanced reservation recommended
- Reduced mobility support services
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual dress code
- No large bags or backpacks
- No smoking inside venue
- Children 6+ welcome for appropriate events
- Under 6 not recommended for evening performances
- Matinee shows often family-friendly
- Reduced ticket prices for children
- Booster seats available upon request
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