Billie Eilish wants to give fans, not scalpers, the best chance to buy tickets at face value. To make this possible, they have chosen to use Ticketmaster's Face Value Exchange. If fans purchase tickets for a show and can't attend, they'll have the option to resell them to other fans on Ticketmaster at the original price paid. To ensure Face Value Exchange works as intended, Billie Eilish has requested all tickets be mobile only and restricted from transfer. Please note, a valid bank account or debit card within the country of your event is required to sell on Ticketmaster. *New York, Illinois, Colorado, Virginia, Utah and Connecticut have passed state laws requiring unlimited ticket resale and limiting artists' ability to determine how their tickets are resold. To adhere to local law, tickets in this state will not be restricted from transfer but the artist encourages fans who cannot attend to sell their tickets at the original price paid on Ticketmaster.
Billie Eilish will continue her long-standing partnership with environmental nonprofit REVERB on this tour. Building on the success of previous sustainability efforts, this tour will focus on reducing greenhouse gas pollution, decreasing single-use plastic waste, supporting climate action and, along with Support+Feed, updating concession offerings to promote and encourage plant-based food options. For more information, visit reverb.org and supportandfeed.org. ALL GUESTS MUST HAVE A TICKET; NO EXCEPTIONS. PHX Arena is now a cashless environment. Please plan on using Visa, Mastercard, American Express or Discover during your visit. With an increased focus on secure, contactless entry, mobile tickets will be required. All tickets will be delivered electronically with no exceptions, therefore will call is no longer available. All tickets are available via the Ticketmaster app or the Suns-Mercury-PHX Arena app.
- Main Number: (602) 379-7800
- Box Office: (602) 379-7800
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 2 hours before event start time
- Group will call available for larger parties
- On-site parking garage available
- Surrounding street parking
- Nearby public parking lots
- Prepaid parking passes recommended for events
- ADA parking spaces near venue entrances
- Wheelchair accessible seating
- Companion seats available
- Elevators to all levels
- Assistive listening devices
- Accessible restrooms on multiple levels
- No outside food or beverages
- Clear bag policy for most events
- No professional cameras without media credentials
- Age restrictions may vary by event
- No weapons permitted
- Children under 2 typically free on lap
- Some events may have minimum age requirements
- Children must have own ticket for most performances
- Parental discretion advised for adult-themed events