The artist wants to give fans, not scalpers, the best chance to buy tickets at face value. To help achieve this, the tour will be using Ticketmaster's Face Value Exchange where, if needed, you can resell your ticket to other fans at the original price paid. To help protect the Exchange, Billie Eilish has also chosen to make tickets for this tour mobile only and restricted from transfer.* Please note, a valid bank account or debit card within the country of your event is required to sell on the Face Value Exchange.
- Main Box Office: (310) 330-7000
- Guest Services: (310) 330-7000
- Available during business hours for inquiries
- Will Call window located at main entrance
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Print-at-home and mobile tickets accepted
- Arrive early during high-demand events
- On-site parking available in multiple lots
- Standard and premium parking options
- Accessible parking spaces available for ADA permit holders
- Additional street parking in surrounding areas
- Parking fees apply (rates vary)
- Lot attendants on duty during events
- ADA-accessible seating throughout venue
- Wheelchair spaces with companion seating
- Accessible restrooms on multiple levels
- Accessible parking spaces in front lots
- Elevators and ramps available
- Reserve accessible seating when purchasing tickets
- Call (310) 330-7000 for specific accessibility needs
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited without permission
- Clear bag policy in effect
- Arrive early for security screening
- Bags subject to inspection
- Prohibited items include weapons, fireworks, and hazardous materials
- Venue policies subject to event-specific guidelines
- Children welcome at most events
- Age/ticket requirements vary by event type
- Infants typically admitted free if held (some events)
- Check event details for specific age restrictions
- Family-friendly events designated on schedule
- Parents responsible for supervising minors
- Child pricing available for select events
"It's an important part of the culture that we are all on our goddamn phones and it keeps us connected."Billie Eilish Makes the Case for Phones at Concerts Wren Graves
May 13, 2026