Billy Joel

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

- Main Office: (704) 358-7800
- Ticket Sales: (704) 358-7800
- Customer Service: (704) 358-7810

- Located at main entrance
- Open 2 hours before event start time
- Valid photo ID required for pickup
- Electronic ticket verification available

- Multiple lots surrounding stadium
- Prepaid parking passes available online
- ADA accessible parking near entrances
- Rates vary by event ($20-$50)

- Available on multiple levels
- Companion seats included
- Wheelchair spaces with companion seating
- Clear sight lines to field/court
- Advanced purchase recommended

- Clear bag policy enforced
- No outside food or beverages
- Metal detectors at all entrances
- No weapons permitted
- No re-entry once exiting

- Children under 24 months: Free with paid adult ticket
- Children 2-12 often receive discounted tickets
- Minors under 16 must be accompanied by adult
- No unaccompanied minors