Billy Strings

No tickets will be delivered before Sunday, November 9th, 2025 at 7:30pm EST Please note, there is NO OPENER for this show. Please plan to arrive with plenty of time for processing and entry. All tickets are MOBILE DELIVERY ONLY. Delayed delivery, no tickets will be delivered prior to 2 days before the event. No refunds or exchanges. All sales are final. There is a strict 4 ticket limit per household, per show. Additional orders exceeding the ticket limit may be canceled without notice. This includes orders associated with the same name, e-mail address, billing address, billing address, credit card number, and/or other information.

- Main Number: (585) 232-2000
- Box Office: (585) 232-1900

- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Original purchaser must be present or provide authorization

- On-site parking available
- Multiple nearby municipal parking lots
- Street parking options
- Handicap parking designated near arena entrances
- Parking fees vary by event

- Wheelchair accessible spaces throughout venue
- Companion seats adjacent to wheelchair locations
- Elevator access to all levels
- ADA compliant restrooms
- Assistive listening devices available

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- No professional camera equipment
- Must have valid ticket for entry
- No re-entry policy

- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events