- Main Box Office: (256) 564-3200
- General Venue Inquiries: (256) 564-3201
- Available for all ticketed events
- Valid photo ID required for pickup
- Can be retrieved starting 1 hour before event start time
- Original purchaser or authorized representative can collect tickets
- On-site parking available
- Complimentary parking for most events
- Designated handicap parking near venue entrance
- Shuttle services for large events
- Recommended to arrive 45-60 minutes early
- ADA compliant seating throughout venue
- Wheelchair accessible spaces
- Companion seats available
- Assistive listening devices provided
- Request accommodations 72 hours in advance
- No outside food or beverages
- Bags subject to search
- No weapons
- Appropriate attire required
- No smoking inside venue
- Photo ID may be required
- Children under 12 must be accompanied by adult
- Age restrictions vary by event
- Some performances may have minimum age requirements
- Infant/lap policies depend on specific event
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.