- (312) 787-4480
- Business line for general inquiries
- Located at main entrance
- Bring valid photo ID
- Tickets must be purchased under the name on ID
- Arrive at least 30 minutes before event start time
- Street parking available
- Nearby paid parking garages
- Metered parking in surrounding area
- Recommend using rideshare services during peak hours
- Limited wheelchair accessible areas
- Contact venue in advance for specific accommodations
- Some areas may have limited mobility access
- 21+ venue
- Valid government-issued photo ID required
- No outside food or drinks
- No refunds on tickets
- Dress code enforced
- No minors allowed
- Strictly 21 and over venue
- No exceptions to age policy
If you missed your initial chance to buy tickets for BTS's Chicago shows, there are still a few ways to get in before they hit the stage.BTS Is Coming to Chicago and It’s Sold Out: How You Can Still Get Tickets Consequence Staff
Apr 07, 2026