- Main Casino: (800) 795-7001
- Race Track Information: (304) 725-7001
- Customer Service: (304) 725-7657

- Located at main casino entrance
- Open 1 hour before events
- Valid photo ID required
- Tickets must be purchased in advance
- Processing time: 15-30 minutes

- Free Parking
- Multiple Parking Lots
- Handicap Parking Available
- Well-Lit and Monitored Parking Areas
- Valet Parking Option

- Wheelchair Accessible Spaces
- Companion Seat Options
- Ground Floor Gaming Areas
- Elevator Access
- Assistance Available Upon Request

- 21+ Age Requirement
- Proper Attire Required
- No Outside Food/Beverages
- Photography Prohibited
- Valid Government-Issued ID Mandatory
- No Weapons Allowed

- No Minors Allowed in Casino Areas
- Children Not Permitted on Gaming Floor
- Family-Friendly Dining Areas Available Nearby
- No Childcare Services Provided

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* Not inclusive of taxes and fees
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