No refunds - no exceptions. Lineups and times are subject to change. Any ticket suspected of being purchased for the sole purpose of reselling can be canceled at the discretion of The Hall and/or TicketWeb. Tickets purchased from 3rd party resellers or any other ticketing websites are not allowed. Valid government-issued photo ID required for entry to age-restricted events. Tickets available at the door (if not sold out). No re-entry. Physical tickets available at the box office. -- VIP 1: Instructions for the Preshow Photo Op will be emailed approximately 24 hours prior to the event. Plan to arrive before Door time. Merchandise items will be collected at the venue during the photo op. If you do not receive the email 48 hours prior or have a question related to your VIP package, please email VIP@ONELIVE.COM or call (877) 717-5816. Merchandise subject to change. VIP 2: Merchandise items are shipped the week of the show to the address provided at checkout and may arrive shortly before or after the event date. If you need to update your shipping address, or have a question related to your VIP package, please email VIP@ONELIVE.COM or call (877) 717-5816. Merchandise subject to change. This package does not include a Photo Op with the band.
- Main venue contact: (501) 244-7878
- Event information line: (501) 244-7880
- Located at main entrance box office
- Valid photo ID required for ticket pickup
- Tickets can be claimed starting 1 hour before event start time
- Unclaimed tickets released 30 minutes before event begins
- On-site parking lot available
- Street parking on West 9th Street
- Nearby public parking garage within 2 blocks
- Accessible parking spaces marked near main entrance
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices available upon request
- No outside food or beverages
- No weapons permitted
- Photography/recording prohibited during performances
- Professional cameras require prior authorization
- No smoking inside venue
- Children under 5 generally not recommended for performances
- Age restrictions vary by event type
- Children 12 and under must be accompanied by adult
- Some family-friendly shows have specific age guidelines
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