Buy Tickets on
- Main Box Office: +45 4526 2626
- Guest Services: +45 4526 2700
- For general inquiries, call during business hours (Monday-Friday 9:00 AM - 5:00 PM CET)
- Will-call window located at main entrance
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets must be picked up under the name the order was placed
- For group bookings, contact box office in advance
- On-site parking available in venue parking garage
- Parking fee applies (approximately DKK 40-60 per hour)
- Limited spaces available; early arrival recommended
- Street parking available in surrounding areas
- Public transportation: Metro and bus lines nearby (Islands Brygge station)
- Bicycle parking facilities available
- Wheelchair accessible seating throughout venue
- Companion seating available at no extra charge
- Accessible restrooms on multiple levels
- Elevator access to all public areas
- Reserved accessible parking spaces in garage
- Accessible entrance with ramp available
- Contact box office in advance for specific seating requests
- No outside food or beverages permitted
- Professional cameras and recording equipment prohibited
- Bags subject to security screening
- Venue is non-smoking (smoking area outside)
- Refund policy: Generally non-refundable unless event cancelled
- Arrive at least 45 minutes before event start
- Proper footwear required
- Children under 2 years typically admitted free (no seat required)
- Children 2+ years require a valid ticket
- Unaccompanied minors not permitted
- Parental discretion advised for age-restricted events
- Family seating areas available upon request
- Nursing facilities and family restrooms available
- Check specific event age restrictions with box office
