Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
The mezzanine and balcony is accessible only by stairs.
- Main Contact: (309) 679-9990
- Box Office: (309) 679-9990
- Located at main entrance
- Valid Photo ID required
- Pickup available 1 hour before event start
- Electronic ticket verification
- Free street parking available
- Nearby public parking lots within 2-3 blocks
- Limited on-site parking
- Rideshare drop-off recommended
- ADA compliant venue
- Wheelchair accessible areas
- Companion seating available
- Reserved spaces near main entrance
- Advanced notice appreciated for special accommodations
- No outside food or beverages
- No large bags or backpacks
- Valid ID required for age-restricted events
- No re-entry policy
- Professional cameras and recording devices prohibited
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some shows 18+ or 21+
- Check specific event details for age guidelines