- Main Contact: (830) 606-1281
- Box Office: (830) 629-5077
- Located at main entrance
- Open 1 hour before show time
- Valid photo ID required for pickup
- Tickets can be held up to 30 minutes before event start
- Free on-site parking
- Gravel and dirt lot adjacent to venue
- Limited street parking in Gruene Historic District
- Carpooling recommended during peak events
- Limited wheelchair accessible areas
- Some tables near entrance reserved for guests with mobility challenges
- Staff available to assist with seating accommodations
- No outside food or beverages
- 21+ after 9 PM
- Casual attire acceptable
- No smoking inside venue
- Photography allowed for personal use
- Children welcome during daytime/early evening shows
- Must be accompanied by adult
- No unaccompanied minors after 9 PM
- Family-friendly events typically start earlier
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