- Main Reception: +45 43 25 85 85
- General Inquiries: +45 43 25 85 00
- Available during business hours (Monday-Friday, 9 AM - 5 PM CET)
- Tickets available for pickup at venue box office on event day
- Bring valid identification and booking confirmation
- Arrive at least 30-45 minutes before event start time
- Box office location: Main entrance lobby
- Contact venue in advance for special will-call arrangements
- On-site parking available at competitive rates
- Over 1,500 parking spaces
- Accessible parking spots reserved for guests with disabilities
- Public transportation recommended: Bella Center station (Metro line M2) nearby
- Bicycle parking facilities available
- Wheelchair accessible seating throughout venue
- Companion seating available adjacent to accessible areas
- Accessible restroom facilities
- Elevator access to all levels
- Request accessible seating when booking; contact +45 43 25 85 85 for accommodations
- Service animals welcome
- No outside food or beverages permitted (except for medical needs)
- Appropriate venue attire required for certain events
- Photography/recording prohibited unless explicitly permitted
- Bags subject to security screening
- Event-specific rules may apply; review event details before attendance
- Arrive early to allow time for security procedures
- Age restrictions vary by event type and content rating
- Children under specific ages may require adult supervision
- Some events have family-friendly pricing options
- Stroller facilities available in main areas
- Contact venue for specific age policies for desired event
- Educational programs and family events regularly scheduled
