- Main Office: (502) 367-5000
- Ticket Information: (502) 367-5555
- General Inquiries: (502) 367-5010

- Located at main entrance box office
- Valid photo ID required for ticket pickup
- Available 1-2 hours before event start time
- Electronic ticket verification supported

- Extensive on-site parking available
- Standard parking: $10-$20 per vehicle
- Handicap parking near main entrances
- Shuttle services for large events
- Motorcycle and RV parking options

- Designated wheelchair accessible spaces
- Companion seating available
- Elevators and ramps throughout complex
- ASL interpreters upon request for select events
- Accessible restrooms in all major buildings

- No outside food or beverages
- Clear bag policy for most events
- Professional cameras and recording devices restricted
- No pets (service animals permitted)
- Age restrictions vary by event

- Children under 2 typically free with paying adult
- Some events have minimum age requirements
- Child ticket pricing available for select events
- Stroller and infant area available in most venues

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* Not inclusive of taxes and fees
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