- Main Box Office: (716) 847-0850
- Administrative Office: (716) 847-1410
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Can be retrieved up to 30 minutes after show begins
- On-site limited parking available
- Street parking on Main Street and surrounding areas
- Nearby public parking lots within walking distance
- Parking rates vary depending on event
- Wheelchair accessible locations on multiple levels
- Companion seats available
- Assistive listening devices provided
- Advanced reservation recommended for special accommodations
- No outside food or beverages
- Photography and recording prohibited during performances
- Business casual to formal attire recommended
- Late seating during performance intermission only
- Children 5 and under generally not permitted
- Age restrictions vary by specific performance
- Booster seats available upon request
- Performances with child-friendly content may have different guidelines